Progressive IT leadership journey from technical foundations to PMO and portfolio management excellence.
I'm an IT Leader & Business Partner with progressive experience spanning tactical communications to strategic portfolio management. My career demonstrates consistent growth from leading technical teams in field environments to managing $10M+ enterprise portfolios and complex asset divestitures. Each role built systematically toward strategic technology leadership in regulated industries.
I build lean PMOs, develop portfolio visibility, and establish governance frameworks that align execution to business objectives.
I lead multi-million dollar infrastructure programs, coordinate vendor ecosystems, and drive results across complex technical initiatives.
I build strong business partnerships across G&A, R&D, and CMC functions, ensuring technology initiatives support organizational goals.
Project Management Institute - Verify on Credly
Project Management Institute - Verify on Credly
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Member - pmihouston.org
Progressive growth from technical foundations to IT leadership and portfolio management
After VOWST's FDA approval, Seres faced two critical needs: divesting a major pharmaceutical asset while maintaining operations, and building an enterprise PMO that simply didn't exist. I took on both simultaneously.
I built the entire IT PMO function from scratch - frameworks, governance model, intake-to-execution workflows. No templates to follow, no existing processes to modify. Just business needs and the work of bringing order to chaos.
Delivered portfolio visibility executives had never had before, with integrated dashboards and financial tracking that immediately changed how decisions were made. Managed $10M+ annual IT portfolio with zero additional headcount.
Oversaw the entire IT scope for an 8-month asset divestiture, including due diligence with the buyer, forming a specialized team, and establishing comprehensive governance frameworks for project/program reporting, escalations, and cross-functional alignment.
Led team of project/program managers, IT SMEs, and CSV leads across three major parallel work streams covering ~70 systems (dozen were validated GxP): Data Migrations, System Conveyance, and Infrastructure Handoffs for 4 facilities across the US. Directly supported CIO in monthly joint leadership readouts and served as primary IT point of contact for all transition aspects.
Managed critical IT programs supporting FDA approval of VOWST (first oral microbiome therapeutic), including final facility buildouts and system stabilization. Led program coordination during organizational transitions and resource optimization.
Led enterprise backup program consolidating disparate solutions onto unified platform. Designed hybrid backup architecture handling massive data growth across GMP and research environments.
Implemented immutable storage and air-gapped backups for ransomware protection. Achieved comprehensive protection for critical data while maintaining regulatory compliance.
Managed IT program delivery during scale-down efforts and 40% workforce reduction. Adapted PMO approach to function with significantly reduced resources while maintaining quality and oversight.
Supported post-commercial launch reorganization, streamlining project backlog and shifting focus toward operational efficiency. Maintained portfolio visibility during organizational change.
Supporting VOWST through FDA approval meant building the technology backbone across 7 facilities. This wasn't just IT infrastructure - it was the foundation for what would become the world's first oral microbiome therapeutic to reach market.
Led $4M+ technology program spanning 13+ major projects across 7 facilities. Developed standardized designs reducing project timelines by 30% and established vendor relationships providing 15-20% cost savings.
Built scalable program managing multiple concurrent projects while maintaining high standards. Created lasting organizational capabilities through standardized processes and trained teams.
Delivered infrastructure for R&D, Clinical, GMP manufacturing, and donor collection environments. Maintained 99%+ uptime during all facility transitions and upgrades.
Established foundation that enabled VOWST's FDA approval - the first oral microbiome therapeutic to reach market. Created reusable processes accelerating future facility deployments.
Led IT service delivery for 200+ biotech scientists during unprecedented challenges. When COVID hit, I reinvented how a regulated research environment operates remotely while maintaining compliance and productivity.
Developed COVID-19 contact tracing system enabling safe workplace operations during critical pandemic period. Led return-to-office technology efforts ensuring secure remote access for sensitive research data.
Upgraded legacy PBX systems to cloud-based UCaaS solutions while everyone worked remotely. Eliminated telecommunications limitations while gaining powerful collaboration capabilities.
Managed $1.5M renovation covering 10,000 square feet with 15 enhanced AV conference rooms and 160+ workstations. Coordinated technology installation with construction schedules during pandemic constraints.
Implemented secure printing reducing paper waste by 20% and eliminating security risks. Upgraded 180+ workstations with standardized monitors and ergonomic improvements.
Managed enterprise-scale user access and provisioning workflows supporting 36,000+ employees across 700+ branch locations. Led service delivery improvements and automation initiatives that transformed operational efficiency.
Developed and implemented standardized processes for user onboarding, offboarding, and access management across massive distributed workforce. Created systematic approaches handling thousands of user changes monthly.
Built enterprise monitoring implementation providing unprecedented visibility into system health and user experience across 700+ branch locations.
Automated IT service tasks using custom tools and scripts, streamlining troubleshooting and dramatically reducing escalations. Developed branch support automation tools improving service delivery.
Created comprehensive knowledge management system capturing institutional knowledge and accelerating issue resolution. Coordinated with multiple IT teams ensuring seamless service delivery.
Provided remote support to over 36,000 employees across 100+ prisons in high-security environment. Developed innovative solutions streamlining operations and created comprehensive documentation systems.
Managed Active Directory and Exchange administration for massive, complex organization spanning 100+ facilities. Supported critical systems with strict compliance requirements and zero tolerance for downtime.
Provided remote support across geographically distributed, high-security environment with unique operational constraints and regulatory requirements.
Developed user-friendly GUI applications using PowerShell and Visual Basic, streamlining troubleshooting and reducing support complexity for 3rd-shift technicians.
Created comprehensive operational documentation project providing systematic knowledge transfer and standardized procedures across multiple support teams.
Led tactical communications infrastructure supporting 1,200+ personnel across 50-square-mile training areas. Built foundation for systematic problem-solving and team leadership under pressure while establishing processes that outlasted my tenure.
Deployed communications networks achieving 99% uptime despite challenging field conditions. Reduced troubleshooting time from 45 minutes to 12 minutes through systematic problem-solving approaches.
Developed comprehensive training program cutting repair times by 50% and achieving 90% first-time fix rate. Built cross-training capabilities ensuring operational continuity despite 40% personnel rotation.
Implemented preventive maintenance strategy reducing equipment failures by 75% and extending component life by 40%. Created battalion-wide Standard Operating Procedures reducing deployment time by 40%.
Established systematic approach to knowledge management and training that was adopted across other units. Developed documentation and processes that continued functioning after personnel changes.
Core competencies that drive my approach to technology leadership
Whether you need an experienced IT leader or consulting expertise for a complex project, let's discuss how I can help your organization succeed.
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